Mail Your Return To:
Hello Again Store
1593 Galbraith Ave SE
Grand Rapids, MI 49546
We want you to be completely happy! If for any reason you are not happy with your purchase we will gladly accept returns (excluding swimwear and intimate bottoms, health, beauty and fragrance items, and perishables). You will receive a full refund for the cost of the merchandise less all shipping costs.
1. Print a "Returns Authorization Form" from this page for each item you are returning. This form must be completely filled out and included with the returned package.
2. Item(s) must be returned in original, unused condition within 60 days with original tags/packaging. If there are any signs of wear, heavy perfumes or smoke the item will be mailed back to you. If applicable, any protective inner lining must be intact.
3. When we receive your package we will process the return within 7 business days. You will receive a refund for the purchase price less all shipping costs. The Returns Authorization Form must be completed and included in the box.
Customers are subject to a 15% restocking fee on all returns.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.